Non-Conforming Goods

All products shipped from World Micro, Inc. are fully guaranteed for 90 days. This guarantee includes form, fit, and functionality as specified in the manufacturers data sheets. If for any reason, a component is not functioning properly, one of the following two options are available.

1. A full refund will be issued for credit or cash
2. Parts will be replaced

World Micro, Inc. requires that any request for the return of goods or the exchange of goods must be done in writing explaining the problems that exist with the parts. This request should include the manufacturer's part number, quantity that is failing and the purchase order that the goods were ordered on.

Improperly Ordered Goods

On occasion, some customers accidentally place an order on a part that is the wrong part, the wrong manufacturer, the wrong package or the wrong date codes. In these situations, World Micro, Inc. feels that the responsibility of the goods is in the hands of the customer. World Micro, Inc. is willing to take all parts back into their inventory and give credit less a re-stocking fee for parts that are not ordered in an NC/NR format. This policy applies only to goods that have been shipped within the last 30 days. Any request for a return of goods that is made more than 30 days after the shipping date will be dealt with on a per incident basis. It is not the wish of World Micro, Inc. to force any customers to keep goods that are not needed or wanted; however, the nature of our business forces us to create deadlines for returns.

World Micro, Inc. requires that any request for the return of goods or the exchange of goods must be done in writing, explaining the problem(s) that exist with the parts. This request should include the manufacture'rs part number; quantity that is at issue and the applicable purchase order# that the goods were placed on. Improperly ordered goods past 30 days cannot receive a refund.

Customer Service & Quality Control

(800) 400-5026